Privacy Policy
How DentalTravelCost collects, safeguards, and processes personal and analytical information across our healthcare calculation tools, inquiry forms, and benchmarking platforms.
This Privacy Policy complies with Google Publisher Policies, the General Data Protection Regulation (GDPR - EU & UK), and the California Consumer Privacy Act (CCPA/CPRA). We never sell, rent, or trade your medical or consultation inquiry records to third-party telemarketers.
1. Information We Collect
We collect personal and non-personal data when you interact with DentalTravelCost:
- Voluntary Patient Submissions: When you request an itemized cost estimate, clinic callback, or accreditation verification, you may submit your name, email address, telephone/WhatsApp contact, target procedure, and optional radiographic records (e.g., panoramic X-rays or CBCT scans).
- Calculator Interaction Parameters: Computational selections including chosen dental procedures (e.g., All-on-4, porcelain veneers, single implants), destination corridors (e.g., Mexico, Turkey, Costa Rica), hotel accommodation tiers, and preferred home currencies.
- Automated Device & Technical Data: Anonymized IP addresses, browser specifications, operating systems, language preferences, and interaction logs.
2. Cookies & Google Advertising Technologies
Cookies are small text files stored on your device. We use necessary cookies (to remember your preferred currency and calculator inputs) and analytical/advertising cookies:
Third-Party Vendors & Google Cookies: Google and other third-party vendors use cookies to serve ads based on a user's prior visits to this website or other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet.
Opting Out of Personalized Advertising: You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info or Your Online Choices (Europe).
Google Analytics: We use Google Analytics with IP anonymization enabled. To prevent your data from being used by Google Analytics, install the Google Analytics Opt-out Browser Add-on.
3. Purpose and Legal Basis for Processing
We process personal data under legitimate interests and user consent for the following purposes:
- To calculate accurate, multi-factor overseas surgical and travel budgets.
- To connect you with certified clinic coordinators and bilingual patient liaisons upon your explicit request.
- To maintain server security and prevent automated bot scraping of proprietary benchmark matrices.
- To comply with legal obligations and enforce our Terms and Conditions.
4. Your Privacy Rights (GDPR & CCPA/CPRA)
Under Articles 15–22 of the GDPR, you have the right to access your personal data, request rectification or erasure ("right to be forgotten"), restrict processing, object to profiling, and request data portability.
California residents have the right to request disclosure of personal data categories collected, request deletion of personal information, opt out of any hypothetical sale or sharing of data, and receive equal service without discrimination.
5. Data Security & Storage
We enforce technical and organizational measures, including 256-bit TLS/SSL transmission encryption, restricted database access, and regular vulnerability audits. Consultation records are retained only for the duration required to evaluate your clinical inquiry (typically up to 24 months).
6. Data Protection Officer & Privacy Inquiries
To exercise your privacy rights, request data deletion, or submit questions regarding this policy, contact our Data Protection Officer:
Email: contact@dentaltravelcost.com
Compliance Desk: DentalTravelCost Governance Team
Physical Address: 1000 Brickell Avenue, Suite 710, Miami, FL 33131, USA